August 10, 2022

The Vacation Guru is all the time readily available to reply your questions.

Right here, he helps one reader who is anxious that their flight could be cancelled final minute, and advises one other on the lesser-visited counties to discover on a staycation. 

Q. Our BA flight from Marseille was cancelled and my spouse and I needed to keep on for 2 days for a later BA service. Ought to we be compensated for the inconvenience?

Richard Goodman, by way of e-mail.

A reader whose British Airways flight was cancelled – resulting in a protracted keep in Marseille, France – turns to the Vacation Guru for recommendation about compensation 

A. Sure. For a flight cancellation of this distance, introduced lower than two weeks prematurely, you might be due £220 every by legislation. You must also obtain ‘affordable bills’. This implies it is possible for you to to say for a three-star lodge (luxurious lodging is ‘unreasonable’) plus similar-standard meal. You have to to have saved receipts. See the ‘Complaints and claims’ web page at ba.com and full the shape.

Q. British Airways and Easyjet appear to be having essentially the most hassle with cancellations. Why is that?

Gemma Hope, by way of e-mail.

A. Each made massive employees cuts through the top of Covid lockdowns. This appears to be coming again to hang-out them.

Q. How lengthy is that this mess with lengthy queues at airports and cancelled flights going to proceed? We’re on account of go to Tenerife in mid-Could.

Sue Parker, Manchester.

A. Issues should relax after Easter. BA had 126 cancellations on April 3, however as few as 29 on Tuesday. Easyjet had no cancellations on Tuesday and solely 29 on Wednesday, which bodes effectively, though figures for each airways might spike this weekend. In the long term — with Covid circumstances prone to drop and employees recruitment drives — airways ought to enhance. For airports, it’s the identical however with the added complication of screening exams that may take 15 weeks when hiring safety employees.

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Q. Is all this going to occur once more in the summertime? I don’t suppose I might bear that. Ought to we e book one other staycation?

John Yates, by way of e-mail.

The Holiday Guru recommends heading on a staycation in 'lesser visited counties' such as Lincolnshire. Pictured is a cobbled street in Stamford, Lincolnshire

The Vacation Guru recommends heading on a staycation in ‘lesser visited counties’ corresponding to Lincolnshire. Pictured is a cobbled road in Stamford, Lincolnshire 

A. The hope is that airways and airports could have woken as much as the seriousness of the scenario by then and be ready for the beginning of the summer season vacation rush in June — though some aviation specialists suppose it might take as much as a 12 months for troubles to settle. Nothing mistaken with one other staycation, in fact, however possibly keep away from vacationer honeypots corresponding to Cornwall and the Lake District. Maybe it’s time to savour Staffordshire (enjoystaffordshire.com) or study to like Lincolnshire (visitlincolnshire.com) and different lesser visited counties.

Q. Do you might have any recommendation for avoiding journey delays in the summertime?

Jess Smith, Newcastle.

A. It could be an concept to rearrange mid-week flights to keep away from weekend peaks. Do additionally contemplate paying additional for fast-track safety passes, in case you are particularly nervous.

Q. Are you aware when ferry crossings will return to regular? We have now a home in France and don’t need to be caught in queues at Dover.

Mrs Wainwright, Salisbury.

A. It’s not good proper now. P&O Ferries has suspended most of its companies and had one other ship, the Spirit of Britain, detained by the Maritime and Coastguard Company. With P&O’s Pleasure of Kent additionally detained since March 28, capability on the Dover-Calais route is means down. Nonetheless, two P&O ferries have been accredited by the MCA, the European Causeway and the Pleasure of Hull, so progress is being made. Eurotunnel is working as regular (eurotunnel.com).

Q. We’re on account of fly with BA to Milan to go to associates subsequent week, however I see that Italian, in addition to German, routes are very often being cancelled on the final minute. Any recommendation?

Caroline Doyle, Liverpool.

A. Cling in there. In case your flight is cancelled BA is obliged to take you to your vacation spot on an alternate flight as quickly as potential. If not, you might be due a refund or a change of departure date, plus compensation.

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